Leadership Development
Leadership for the Future of Work
The workplace has changed significantly since most of us entered it, and continues to at a great pace. What was considered good leadership 5 or 10 years ago may now fail to motivate your teams.
Today’s leaders need to inspire others and rise above their own personal needs in the interest of a common cause. Employees are seeking a two-way relationship where they are accepted as adults and human in the workplace. They want leaders who understand that employees are self-motivated to succeed and need to feel valued, trusted, listened to, appreciated, and like they belong.
Our Workshops
Empower teams to manage their reactions to change constructively and proactively
This workshop is designed to help leaders understand the individual challenges that come with change. It provides participants with a better understanding of their team member’s potential thoughts, feelings, and behaviors in the face of change.
Along with understanding the individual’s experience of change, it provides participants with the tools and techniques to manage a change process more effectively.
Engage with your team through effective communication, coaching and development
This workshop will help participants enhance their ability to communicate, coach, and develop their team members more effectively. The program starts with exploring the different communication and listening preferences that exist in individuals and how they can be managed to create a more productive team environment. Participants will then delve into the importance of coaching and its potential to enhance performance, gaining a greater understanding of their role as a coach and identifying their strengths and weaknesses.
Through the course of this training, participants will be provided with a simple coaching process, as well as skills and techniques to help them effectively coach their team members. The focus will be on maximising the impact of coaching and helping individuals develop a growth mindset.
Develop practical skills and approaches to creative problem solving and decision making
This highly engaging and interactive workshop is designed to introduce participants to a variety of creative solution generation and decision-making techniques. Participants will develop the skills necessary to analyze problems effectively, generate creative solutions, and decide which solution is most appropriate for their needs.
The workshop covers a four-step process for systematically solving problems and deciding on appropriate solutions. Participants will also learn to use methods and tools such as systematic process and fishbone diagramming to discover the underlying cause of a problem. To generate possible solutions they will learn decision-making techniques such as Pro/Con, Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis.
By the end of the training course, participants will be equipped with the necessary tools and techniques to analyze problems effectively, generate creative solutions, and make informed decisions that are most suitable for their needs.
Note: Can be offered as one full day or two half day workshops
This is also offered as a team workshop. The leadership version is the same content but focuses on problems and decisions more relevant to leaders.
Delegating with purpose enables leaders to do less “busy” work and empower their teams
Effective delegation is a crucial skill for any manager or team leader to master, as it not only reduces workload but also develops employee skills. However, many leaders are reluctant to delegate, or become frustrated when they attempt to delegate as they don’t get the expected results.
This workshop aims to help participants explore the many facets of delegation, including when to delegate, whom to delegate to, and how to overcome common delegation problems.
During the training, participants will gain a clear understanding of how delegation fits into their job and how it can lead to personal and professional success. They will also be taught different ways of delegating tasks and how to use an eight-step process for effective delegation.
Providing effective feedback and having difficult conversations is a vital skill for all leaders
Feedback is an essential part of growth and development in any organisation, yet many people struggle with giving and receiving it effectively. In this one-day workshop, leaders will learn how to provide feedback and have difficult conversations in constructive way.
Participants will explore the importance of feedback, how to structure and deliver feedback messages, and how to accept feedback from others. Through interactive exercises and real-life scenarios, participants will learn how to provide both formal and informal feedback, use descriptive language to deliver feedback effectively, and identify the characteristics of effective feedback.
Participants will be able to:
- Explain the importance of feedback and difficult conversations in the workplace
- Apply a framework for providing feedback in a constructive manner
- Use descriptive language to deliver feedback that is specific and actionable
- Identify the six characteristics of effective feedback
- Practice providing feedback in real-life scenarios and receive feedback on their own communication style.
Emotionally effective leadership is a critical aspect of successful leadership
This workshop aims to increase participants’ understanding of emotional intelligence and its role in effective leadership. Participants will gain an understanding of emotional intelligence using the EQ-i 2.0® model as a platform and enable participants to identify specific areas in their own EQ-i 2.0® Leadership Reports.
Upon completion of this workshop, participants will understand the role of emotional intelligence in effective leadership and explore key areas of leadership in relation to emotional intelligence. They will also be able to articulate their strengths and areas with opportunities for growth and identify and understand how aspects of emotional intelligence lead to derailing behaviors.
Participants will apply what they have learned in the workshop by developing a personal EQ-i 2.0® learning plan. This plan will help them leverage their strengths and work on areas to develop further. The workshop will enable participants to become more emotionally intelligent leaders and develop the skills necessary to create a positive workplace culture, build effective teams, and achieve their organizational goals.
Note: The cost of the EQi-2.0 assessment is per person and in addition to the workshop cost.
Learn more about the EQi-2.0 and emotional intelligence.
Gain a deeper understanding of what it takes to create a high performing team
Participants will learn how to build and maintain teams that are productive, engaged and motivated.
Research has shown that the key to achieving this is through cultivating psychological safety, which is the biggest contributing factor to high performing teams. Additionally, Dale Carnegie’s research has revealed that trust in leadership, pride in the organization, and connectedness with the immediate manager are the top three drivers of employee engagement.
In this workshop, we’ll delve into the concept of psychological safety and its importance in creating a high performing team. We’ll explore the findings of Google’s Project Aristotle, which provide insights into what makes a successful team. We’ll also cover how to build and earn trust within your team, which is crucial for employee engagement. Finally, we’ll provide practical tips on how to conduct effective and motivating 1-to-1s with team members. By the end of the workshop, participants will have a deeper understanding of what it takes to create a high performing team and the tools they need to achieve this.
How to effectively hold performance conversations and manage performance issues
As a leader, trying to improve an employee’s poor performance can be difficult, time consuming and layered with legal & reputational risks. Many leaders are reluctant to manage performance issues as they don’t have the skills, which can create engagement issues across the team.
In this workshop we explore:
- how to identify poor performers (and not just someone having a bad month)
- an easy process for discussing poor performance and making a plan to improve
- Applying a performance improvement plan
- Common traps to avoid to stay compliant and out of the Fair Work Commission
- Practical application of case studies and practice having performance conversations and creating performance improvement plans
Gain the tools and knowledge you need to attract, hire, and onboard the right talent to drive your organisation’s success
Often leaders are asked to undertake recruitment without any formal training or guidance. This can lead to hires based on “gut feel” which can lead to poor performers, but also other business risks.
By the end of this workshop, participants will be able to:
- Identify the consequences of poor interviewing and hiring, and understand the impact it has on the business
- Define and develop position requirements and qualifications that are crucial for finding the right candidates
- Effectively screen applications to save time and resources in the hiring process
- Adhere to applicable legislation to ensure a fair and legal hiring process
- Prepare effective questions for an interview that accurately assess the candidate’s fit for the role
- Identify the stages and techniques for interviewing that help to evaluate candidates effectively
- Organise and interpret interview data to make the right hiring decisions
- Access tools and resources to manage the hiring process more efficiently
- Discuss a position offer and notify other candidates in a professional and respectful manner
In addition, participants will be provided with practical tips and insights to get new starters productive more quickly. We’ll cover the importance of a structured onboarding process in maximising the new employee’s potential, and introduce participants to the key principles of onboarding, including the four key stages of the Commitment Curve.
Develop leadership skills and drive your team’s success
Whether you’re new to leadership or looking to enhance your existing skills, this workshop will equip you with the knowledge and confidence you need to become an effective and inspiring leader.
Throughout the workshop, we provide participants with practical tools, insights, and real-world examples to help build leadership skills and lead successful teams.
By the end of this workshop, participants will be able to:
- Identify their primary leadership style and understand how it impacts their team’s performance
- Develop flexibility to use other leadership styles when needed to adapt to different situations and team dynamics
- Learn practical ways to prioritise, plan, and manage your time effectively to achieve your goals and meet the team’s needs
- Determine how to communicate and coach effectively to meet the unique needs of each team member, and foster a culture of collaboration and innovation
- Explore how to use conflict as an opportunity for growth, and develop well-rounded solutions to problems that benefit the entire team
For the first time we have five generations in the workforce
This brings challenges to the workplace as each generation can have a different approach to work including what motivates them, how they communicate, and what they are looking for from an employer. This will continue to change and be a challenge for business owners as by 2025, Millennials (Generation Y) will compromise 75% of the global workforce.
By the end of this workshop, you’ll be able to:
- Identify where the generation gap issue surfaces in the workplace, and understand its impact on team dynamics and performance
- Describe and apply language that is specific to each generation currently in the workplace to improve communication and collaboration
- Explore organisational strategies that overcome generation gap issues, such as mentoring programs and team-building activities that promote understanding and respect among team members
- Evaluate the need and effectiveness of recruiting, retention, and succession plans in the context of the generation differences, and understand how to tailor these strategies to meet the unique needs and expectations of each generation
Throughout the workshop, we’ll provide you with practical tools, case studies, and real-world examples to help you navigate the complexities of managing a multi-generational team. You’ll learn how to leverage the strengths of each generation, manage differences, and create a positive work environment that fosters collaboration and innovation.
Whether you’re a new manager or an experienced leader, this workshop will equip you with the skills and knowledge you need to effectively manage different generations and drive your team’s success.
Equipping you with the knowledge and skills to manage your employees in line with the Fair Work Act
Designed for managers to be able to gain an understanding of management fundamentals such as leave requests, different types of employment, and managing performance.
Participants will learn about the different types of leave available under the Fair Work Act, and gain a thorough understanding of the rights of both employers and employees in relation to Leave. This will help them confidently respond to leave requests and ensure that your company is complying with the law.
Additionally, participants will gain insights into the various types of employment, including the requirements for casual employees. This will help them make informed decisions when hiring and managing your staff.
We’ll also cover the common issue of employees not performing as expected, and provide participants with the necessary steps required for performance improvement, including how to minimise the risk of unfair dismissal and general protections claims.
Presenting skills for in person and online delivery
There are differences between the skills and knowledge needed to deliver online versus in-person presentations. In this workshop we take participants through the steps to plan and create effective presentations for both delivery types.
Each participant will bring an idea for a presentation to the workshop that they will design and practice by the end of the session.
This workshop covers:
- Types of presentations
- Story-telling model
- Establishing rapport
- Engaging different types of people
- Engaging Communication
- Visual aids
- Nervousness
- Importance of practice and feedback
- The difference between in-person and online delivery
- Using MS Teams and/or Zoom effectively to present
Note: This can also be offered as a half day session if you only need to cover in-person presentation skills
This is also offered as a team workshop. The leadership version is the same content but focuses on presentation skills more relevant to leaders.
Leverage Whole Brain® Thinking for more effective leadership
(This program uses the HBDI. Participants will need to have completed the Whole Brain Thinking – Start Thinking workshop prior to this workshop).
The Whole Brain® Manager program:
- provides a suite of basic management skills such as problem solving, decision making and coaching.
- Uses the Whole Brain® Model as the one Organising Principle – allowing newly appointed managers to better understand their roles and the many
varied and often conflicting demands that will be placed on them.
The Whole Brain® Manager program is a 3-day program which can be run as a single block or as a series of 1-day or half-day workshops.
Day 1: Management Fundamentals
Managers need to understand themselves, understand others and know how to communicate effectively with a wide range of people.
In this module participants will learn to understand:
• how their own thinking preferences influence the way they manage
• the thinking preferences of their team and the implications
• how to communicate in a whole brained way
• how to communicate with their team effectively
Day 2: Management Functions
Managers need to be able to solve problems, make decisions and get things done, in the most effective way possible.
This module teaches participants how to:
• solve problems
• make decisions
• delegate
• prioritise
• implement
Day 3: Managing People
Managers need to be able to get work done through other people. They need to be able to work effectively with difference and diversity.
This module teaches participants to:
• give effective feedback
• coach
• manage difficult / different people
• relate to customers
Note: The cost of the Whole Brain Manager workbooks are per person and in addition to the workshop cost.
Whole Brain® is a registered trademark of Herrmann Global, LLC. Registered in the U.S. Patent and Trademark Oce. HBDI® is a registered trademark of Herrmann Global,
LLC.
Use Whole Brain Thinking to effectively coach team members
This is a half day workshop, using Whole Brain Thinking. (Note: Participants need to have completed the Whole Brain Thinking – Start Thinking workshop prior to this workshop).
Participants will be able to use their existing Whole Brain® Thinking learning to apply to Coaching.
The key to being a good coach lies in effective communication, and our module focuses on using the Whole Brain® Model to refine these skills. Coaching can be a delicate process that requires the tact and understanding that comes from clear communication.
Throughout the workshop, participants will learn how to differentiate between mentoring and coaching and understand the value of coaching as a performance-enhancing technique. They will also gain a deeper understanding of how their own thinking preferences impact the coaching process. Additionally, they will learn different types of questioning skills and practice using the GROW model for coaching.
By the end of the training course, participants will have the tools and knowledge needed to effectively coach team members through a variety of situations, while also improving their own communication and coaching skills
Whole Brain® is a registered trademark of Herrmann Global, LLC. Registered in the U.S. Patent and Trademark Oce.
Use Whole Brain® Thinking to understand more about effective communication
This is a half day workshop, using Whole Brain Thinking. (Note: Participants need to have completed the Whole Brain Thinking – Start Thinking workshop prior to this workshop).
Participants will be able to use their existing Whole Brain Thinking learning to apply to the concept of Thinking about communication. They will learn how to:
- Use the Whole Brain® Model as a way of understanding how other people communicate
- Recognise their own communication style and the implications of their thinking preference
- Recognise and understand the ‘language’ that someone else is using
- Communicate more effectively with people by using the languages of the various quadrants
- Use the Whole Brain® Model to avoid misunderstandings and miscommunications
- Communicate in a more Whole Brain® way
This is also offered as a team workshop. The leadership version is the same content but focuses on communication with a leadership lens.
Whole Brain® is a registered trademark of Herrmann Global, LLC. Registered in the U.S. Patent and Trademark Oce.
Loved how interactive it was and lots of time to practice new techniques!
Great content and facilitator!
Really enjoyable delivery, very engaging. Approachable format and good conversation.
Fun experience and you will learn something about yourself.
Whatever you think you know, attend this workshop and you will find out there is a lot more you should know.
Brilliant and so useful!
The layout of the program. The information was presented in a fantastic manner, and the activities/group work were relevant and interesting.
Engaging tour through what can be dry material. Being aware of your obligations as an employer is super important!
Great place to start building a healthy team
With a Graduate Diploma of Psychology, Karen Kirton is our master trainer and certified in delivering different assessments including Whole Brain Thinking, EQi-2.0 and Strengths Profile.
With our workshops you can choose from a range of half and full day options as single leadership development days, or combine into a program of development workshops over a period of time.
The Future of Work
We continually update our workshops to align with the skills needed into the future of work. The World Economic Forum (WEF) Future of Jobs report includes the skills that will be required in the workplace into the future, and in particular, the top-10 skills that will be needed through to 2025. Eight of those top-10 skills are people skills, or soft skills.
The WEF also reports on the rate of automation in the workplace which means that 50% of employees will need reskilling by 2025; and 40% of current workers’ key skills are expected to change in the next five years. This means that it has never been more important to upskill your employees so you can stay relevant in the market and engage and retain great people.
